Privacy Policy

Your privacy is important to Stijl Webwinkel. This policy explains how we collect, use, disclose, and protect your personal information when you use our online platform and services related to online clothing sales, fashion consulting, styling advice, returns and exchanges management, and associated e-commerce and logistics functions.

What Information We Collect

We collect various types of information to provide our services, including:

Information you provide directly to us: This includes information you provide when creating an account, placing an order, contacting customer service, participating in surveys, or requesting fashion consulting or styling advice. This may include your name, shipping address, billing address, payment details, size preferences, purchase history, and communications content.

Information collected automatically: When you visit our site, we automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our platform. This information is collected through technologies like cookies and similar tracking mechanisms.

Information from third parties: We may receive information about you from third-party partners, such as payment processors, shipping carriers, or advertising partners, in connection with the services we provide.

How We Use Your Information

We use the information we collect for various purposes based on legal grounds, including:

To fulfill contracts: To process your orders, manage payments, arrange for shipping, handle returns and exchanges, and provide customer service.

To provide and manage services: To offer fashion consulting and styling advice, manage your account, and provide access to our online platform features.

For legitimate business interests: To improve our services, develop new features, personalize your experience, analyze usage trends, manage our e-commerce operations, and ensure the security of our platform. This also includes using information for marketing purposes to inform you about products or services that may be of interest to you, where permitted by applicable law.

To comply with legal obligations: To meet legal requirements, such as tax obligations, fraud prevention, and responding to lawful requests from public authorities.

Based on your consent: We may process certain information based on your explicit consent, for example, for specific marketing activities. You have the right to withdraw your consent at any time.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention periods depend on the type of data and the purpose of processing.

Data Security

We implement technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is completely impenetrable.

Sharing Your Information

We may share your personal information with third parties only as necessary to provide our services or comply with legal obligations:

Service providers: We share information with third-party vendors and service providers who perform functions on our behalf, such as payment processing, shipping, IT services, data hosting, and marketing assistance. These parties are obligated to protect your information.

Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal requirements: We may disclose your information if required by law, legal process, government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.

We do not sell your personal information to third parties.

Your Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal information:

Right of Access: You have the right to request a copy of the personal information we hold about you.

Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.

Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.

Right to Restriction of Processing: You have the right to request the restriction of processing of your personal information under certain circumstances.

Right to Object to Processing: You have the right to object to the processing of your personal information under certain circumstances, including for direct marketing purposes.

Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller under certain circumstances.

To exercise these rights, please submit a written request to the address provided below. We will respond to your request in accordance with applicable law.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to function effectively, improve user experience, and analyze usage. This includes essential cookies necessary for site operation, functional cookies for remembering preferences, analytical cookies for understanding site usage, and marketing cookies for delivering relevant advertisements. You can manage your cookie preferences through your browser settings or, where available, via a cookie consent banner on our site.

International Data Transfers

Your personal information may be transferred to, and stored in, countries outside of your country of residence, including countries outside the European Economic Area (EEA), where data protection laws may differ. When transferring data outside the EEA, we implement appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure that your information is protected in accordance with this privacy policy and applicable law.

Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as quickly as possible.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically.

Contact Us Regarding Your Privacy

If you have questions or concerns about this privacy policy or our data practices, or wish to exercise your rights, please send a written correspondence to:

Stijl Webwinkel
152 Herengracht
1016 BS Amsterdam
North Holland
Netherlands